Privacy

PRIVACY STATEMENT

REGARDING THIS PRIVACY STATEMENT

We, MatrixDecor attach great importance to the protection of your personal data and your privacy. Therefore, we will only use your personal data in accordance with the Data Protection Act and other relevant legal regulations. By privacy law we mean the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data. Any reference to the GDPR is a reference to the Regulation of 27 April 2016 on the protection of individuals with regard to the processing of personal data, also referred to as the General Data Protection Regulation.

With this privacy statement, MatrixDecor would like to inform you about how your personal data is processed and what your rights are in this regard. By using our website www.matrixdecor.eu you explicitly grant your consent that we may process your personal data.

It is possible that this privacy statement is subject to changes in the future. We therefore advise you to consult this document on a regular basis. Any substantial change of content will also be clearly communicated.

WHO PROCESSES YOUR PERSONAL DATA?

The website www.matrixdecor.eu is the property of:

MatrixDecor Bvba
Oude Diksmuidse Boterweg 7A
8760 Meulebeke
Belgium
info@matrixdecor.eu
Tel: +32 (0)51 / 920 220

WHAT PERSONAL DATA ARE PROCESSED?

We, MatrixDecor undertake that we only process the data that is necessary for the purposes for which it was collected. Only identification data will be processed by MatrixDecor.

PURPOSES OF PROCESSING YOUR PERSONAL DATA

MatrixDecor collects personal data to provide you with a safe, optimized and personalized user experience. This collection of personal information may expand as you make more intensive use of our services.

The data processing is essential for the operation of this website and the related services and/or products provided.

We process your data for the following purposes:

  • Providing access to your user profile
  • Delivery and possibly installation of products, personalized or not
  • Invoicing and accounting purposes
  • Offering information
  • Provision of general and personal services
  • Sending out newsletters and offers that may be useful and/or necessary to you
  • Obtaining and processing user reviews
  • Providing technical support, after-sales service
  • Improving general and personal services
  • Improving the delivered products, personalized or not
  • The detection and prevention of fraud, error and/or criminal behaviour
  • Marketing purposes

During the visit of the website www.matrixdecor.eu data is also collected for statistical purposes. These data are necessary to optimise the use of our website. It concerns the following data:

  • IP address
  • Origin of the visit
  • Probable place of website visit
  • Time of the website visit
  • Duration of the website visit
  • Brand and type of carrier (computer, tablet or smartphone) used when visiting the website
  • Browser used while visiting the website

When you visit the website, you agree to this collection of statistical data, as mentioned above.

The visitor provides his or her own personal data to MatrixDecor and can therefore exercise a certain control over the content, completeness and correctness of the data. Should the data prove to be incomplete or incorrect, MatrixDecor reserves the right to temporarily or permanently not carry out certain actions.

The data shall only be processed for internal use by MatrixDecor. We can assure you that your personal data will not be sold, passed on or passed on to third parties associated with us, unless they are subcontractors who are jointly responsible for the delivery of the product or execution of the requested service. These subcontractors will only process your data for the purposes stated in this privacy statement. MatrixDecor has taken all necessary legal and technical measures to prevent unauthorized access and use of your personal data.

THE USE OF COOKIES

When you visit the website www.matrixdecor.eu, 'cookies' may be stored on your disk in order to better adapt the website to the needs of returning website visitors.

These cookies help us to optimise your visit to the website and to remember technical choices. We therefore recommend that you enable the cookies. However, if you do not wish to use cookies and disable them, we refer you to our cookie policy.

For a more detailed explanation of how we use cookies to obtain and process your personal data, please refer to our cookie policy.

YOUR RIGHTS

Right to lawful and secure processing of your personal data

MatrixDecor always processes your personal data with due care. This includes the following:

  • Your personal data will be processed according to the legitimate purposes described in this privacy statement.
  • Your personal data will only be processed as far as this is necessary and relevant, and is not excessive.
  • Your personal data will only be kept as long as it is necessary for the purposes described in this privacy statement.

We have taken the necessary technical measures to reduce the risks of unauthorised access to your personal data, or the processing thereof, to a minimum. In the event of an intrusion into its computer systems, MatrixDecor will immediately take all possible measures to limit the damage to a minimum.

Right to lawful and secure processing of your personal data

Once you have provided proof of your identity, you have the right to find out from MatrixDecor whether your data is being processed. If your data is contained in our files, you have the right to access the collected personal data. If you wish to exercise your right of inspection, MatrixDecor shall do so within one month after receiving the request. The request can be made either by registered mail or by e-mail to the address info@matrixdecor.eu.

Incomplete or incorrect data can be corrected at any time. It is up to the visitor in the first place to modify incomplete or incorrect data himself. You can exercise your right of correction by contacting us. MatrixDecor will adjust your personal data at the latest one (1) month after your request.

In addition, you have the right to have your personal data deleted by us within a reasonable period of time. However, the "right to be forgotten" can only be exercised in the following cases:

  • When the personal data are no longer necessary for the purposes for which they were originally collected
  • Where there is no legal basis for the processing and the personal data have been collected with consent
  • If you object to the processing of your personal data and there are no more important compelling legitimate grounds for maintaining your existence. Justified grounds" includes accounting and other legal obligations.
  • If the personal data has been obtained unlawfully
  • Where personal data must be deleted in accordance with a legal obligation
  • MatrixDecor decides for itself whether one of the above conditions is met.

Right of objection and right to restrict the processing of your personal data

You have the right to obtain a limitation of the processing of your personal data:

  • During the period necessary for MatrixDecor to verify the accuracy of your personal data in the event of a dispute
  • If the personal data has been obtained unlawfully and you request that they be used only to a limited extent instead of being deleted
  • When the user's personal data are no longer needed for processing purposes and the user needs the personal data for legal proceedings.
  • During the period of time necessary for MatrixDecor to verify that all conditions are met to delete the personal data.

You have the right to object to the processing of the personal data at any time. MatrixDecor shall then cease processing your personal data, unless MatrixDecor can demonstrate compelling legitimate grounds for processing the personal data which take precedence over the right of objection.

You can exercise your right of objection by contacting us. MatrixDecor will update your personal data at the latest one (1) month after your request. The request can be made either by registered mail or by e-mail to the address info@matrixdecor.eu.

Right to data portability

As a visitor you have the right to receive the personal data you have passed on to MatrixDecor back in a structured machine-readable file. In addition, you have the right to transfer the data to another person responsible for processing if the processing is exclusively based on the user's consent.

You can exercise your right to transfer by contacting us. MatrixDecor will update your personal data at the latest one (1) month after your request. The request can be made either by registered mail or by e-mail to the address info@matrixdecor.eu.

Right of withdrawal of consent to processing and right of complaint

You have the right to withdraw consent to the processing of your data at any time. However, this does not alter the lawfulness of the processing based on consent prior to withdrawal.

You can exercise your right to object by contacting us. MatrixDecor will update your personal data at the latest one (1) month after your request. The request can be made either by registered mail or by e-mail to the address info@matrixdecor.eu.

Furthermore, you also have the right to complain about the processing of your personal data by MatrixDecor to the Belgian Commission for the Protection of Privacy.

COOKIE STATEMENT

COOKIES

A cookie stores information in the browser on your computer during your visit to a web page. Cookies are used to increase your ease of use, for example by reminding you of your choice of language or login during your next visit to a website. Cookies can also be used for marketing purposes. There are various types of cookies: tracking cookies (to track and keep track of your behaviour on the Internet), technical cookies (e.g. to keep track of language settings) and session cookies (temporary cookies that expire when you close your browser window).

www.matrixdecor.eu is a Belgian website and acts according to the Belgian law on electronic communication, in this respect MatrixDecor follows the provisions described herein concerning cookies (law of 13 June 2005).

WHAT ARE COOKIES USED FOR?

As a visitor to our website, you agree that we use cookies. Our cookies ensure that your visit to the website is smooth and personalized. You can enable or disable cookies yourself, but you may experience problems when surfing our site.

The cookies MatrixDecor uses are harmless. We use them to ensure that what you see is appropriate for you as a visitor and to make surfing easier for you by, for example, remembering language settings.

WHICH COOKIES DOES MATRIXDECOR USE?

On the one hand, we use session cookies that are essential to make our website work. These cannot be turned off on our servers.

On the other hand, we also use cookies that are not essential, but ensure that the site you see is completely tailored to you. There are three types: functional cookies, analytical cookies and advertising cookies.

In addition to our own cookies, we also use cookies from third party websites on which we advertise.

Below is an overview of the cookies we use.

First party cookies

Domain: www.matrixdecor.eu

PHPSESSID - Technical cookie for tracking session information - To close the browser

notification cookie - This cookie keeps track of whether or not you have accepted this website's cookie policy. - Expires 1 year after agreement

Third party cookies

Domain: www.matrixdecor.eu

__utma - Used to distinguish users and sessions. - The cookie is created when the javascript library is executed and there are no existing __utma cookies. - The cookie is updated each time data is sent to Google Analytics. - Expires 2 years after each visit

__utmt - Used to slow down query speed. - Expires after 10 minutes

__utmb - Used to determine new sessions/visits - The cookie is created when the javascript library is running and no existing __utmb cookies exist. -

The cookie is updated each time data is sent to Google Analytics. - Expires after 30 minutes after each visit

__utmc - Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie cooperated with the __utmb cookie to determine if the user participated in a new session / visit. - End of browser session

__utmz - Stores the traffic source or campaign that explains how the user reached the site. The cookie is created when the javascript library is executed and is updated every time data is sent to Google Analytics. - Expires 6 months after each visit

In our privacy statement you will find all information about how MatrixDecor processes your personal data.

HOW CAN YOU SET YOUR OWN COOKIES?

You can change your cookie settings at any time in the settings of your web browser. There are different manuals for each browser. Via the help function of your internet browser you can find a manual for this.

You can enable or disable cookies. For an optimal user experience, however, we recommend that you enable cookies.

WHAT RIGHTS DO YOU HAVE AS A VISITOR TO OUR WEBSITE?

As a visitor to our website, you have the right to secure processing of your personal data, but you also acquire a number of rights.

You have the right to object, which means that you may object to the processing of your personal data on compelling and legitimate grounds.

You have a right of access, which means that upon simple request you may ask whether your personal details are kept and/or processed, and whether or not they are passed on.

You have the right of correction, which means that your personal data can be corrected or deleted at any time and at your request.

In our privacy statement you can read more about your rights and how you can exercise them.

If you have any questions or comments about our cookie statement, please contact us via info@matrixdecor.eu.

What can we do for you?

For more information about products or prices you can always call us or send us an email.